Privacy Policy

Effective Date: 3/12/26
Business Name: Restore Pelvic Wellness Physical Therapy
Location: Camillus, New York

Restore Pelvic Wellness Physical Therapy (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information.

1. Information We Collect

We may collect:

  • Name, email address, phone number

  • Information submitted through contact forms

  • Appointment requests

  • Health information voluntarily provided through intake forms

  • Website usage data (via cookies or analytics tools)

2. How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Schedule and confirm appointments

  • Provide physical therapy services

  • Communicate regarding your care

  • Process payments

  • Improve website functionality

We do not sell, rent, or trade your personal information.

3. HIPAA & Protected Health Information (PHI)

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information collected during treatment is handled in accordance with federal and New York State privacy laws.

A separate Notice of Privacy Practices is provided to all patients at the start of care.

4. Text Messaging & Communication Consent

If you provide your mobile phone number, you consent to receive text messages from Restore Pelvic Wellness Physical Therapy related to:

  • Appointment scheduling and reminders

  • Follow-up communication regarding your care

  • Administrative or billing matters

Text messaging is used for convenience; however, standard message and data rates may apply.

While we take reasonable steps to protect your information, text messaging may not be fully secure. By providing your phone number, you acknowledge and accept this risk.

You may opt out of text messaging at any time by notifying us in writing or replying “STOP” to any message.

We will not use text messaging for marketing purposes without your explicit consent.

5. Website Cookies & Analytics

Our website may use cookies or analytics tools to improve user experience. You may disable cookies in your browser settings.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

7. Third-Party Services

We may use secure third-party platforms for scheduling, payment processing, electronic medical records, or communication services. These providers maintain their own privacy and security standards.

8. Contact

If you have questions regarding this Privacy Policy, please contact:

stacy@restorepelvicwellnesspt.com
315-313-5970